ISO 9001

EScon ("the organisation") aims to provide defect free goods and services to its customers on time and within budget.

EScon operates a Quality Management System that is in the process of obtaining BS EN ISO 9001: 2000 certification, including aspects specific to the design, development, supply and distribution of data storage solutions.

The management of EScon is committed to:

1. Develop and improve the Quality Management System
2. Continually improve the effectiveness of the Quality Management System
3. The enhancement of customer satisfaction

The management of EScon has a continuing commitment to:

1. Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
2. Communicate throughout the Organisation the importance of meeting customer needs and legal requirements
3. Establish the Quality Policy and its objectives
4. Conduct Management Reviews of the effectiveness of the implementation of the Quality Management System
5. Ensure the availability of resources

The structure of the Quality Management System is defined in this Quality Manual.

All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual.

In addition to all English and EEC legislation and regulations EScon complies with all legislation specifically related to the design, development, supply and distribution of data storage solutions.

EScon constantly monitors its quality performance and implements improvements when appropriate.

This Quality Policy is regularly reviewed in order ensure its continuing suitability.